Field note 04 · Thursday, October 1
What are you seeing that does not yet fit the story?
An anomaly matters because it marks the limit of the current explanation. It tells us that the story guiding attention and action has stopped accounting for part of the field.
The useful response is inquiry. Which fact has been excluded? Which relationship has changed? Which assumption now carries more uncertainty than the organization acknowledges?
The question
What no longer fits your organization’s story?